Dear DavidRe: Matthew McLuckie Age 18yrs
Now that our treatment plan has concluded, Matthew and I would like to formally thank you for the superb way in which you handled our case. As you know, Matthew was lacking in confidence because he felt very self-conscious of his two missing front teeth. He was also anxious about invasive surgery due to his fear of pain and blood! When we realised he needed to have implant surgery, we found ourselves worrying about who should undertake the procedure and how it could be achieved with minimal surgery. Initially, we were only offered the option of a hip bone transplant by a hospital consultant and this did not seem to be a very attractive prospect.
After an initial consultation we were recommended to your good self and a procedure that would not involve a hip bone transplant. You guided us through the entire procedure and made sure that Matthew suffered no discomfort at all, the whole way through. You treated him kindly and with respect – for which we are supremely grateful. You have given Matthew the confidence to smile again with a perfect set of implants, exactly matched to his adjacent teeth. The whole procedure has taken less than three months. I know that it was not expected to be an easy surgery due to the fact that Matthew had limited space and bone to work with. Through your skill and perseverance, the implants have been a great success. I cannot recommend you highly enough to any prospective implant patients.
Kind Regards
– The McLuckie family
Dear DavidJust dropping a line to thank you for the sensitive help received during my last treatment.
It is devastating to have problems with your front teeth and I appreciated the way you explained the options open to me. Having everything explained in detail helps to take away the anxiety and to decide on the appropriate way forward. It seemed to take forever waiting for the healing process between treatments but the end result is great!
I can now smile again with confidence and it cannot be understated how this gives me back my ease of mind.
Yours truly
– Janis Pidgeon
Dear Dr MadrugaAlthough I was dreading having the bone graft and implant I was put at ease to some extent during the more than satisfactory consultation and explanation prior to the treatment.
On the day of the treatment I was pleased to see that the room looked very sterile with all the equipment covered and everything was very clean. The sedation worked well and I don’t remember anything about the surgery. On waking, I was looked after and cared for.
After my surgery I was given the Dentists personal mobile number in case I had any problems and then I was seen regularly to check that everything was going well.
I was very pleased with the finished result and could not have been looked after any better.
Best Wishes
– Sheila Cook
I am writing to highly recommend David. I first made contact in 2013 after not seeing a dentist for some years, due to being truly terrified. I remember standing in the reception area, sweating, shaking and trying not to cry but from that very first moment I was treated with kindness and reassurance. As I had a number of teeth missing, and quite a few loose I was put into the care of David Madruga, a truly magnificent implant surgeon. With ultimate patience, and a brilliant, easy to understand treatment plan (so I knew the exact procedures and cost), I now have brilliant strong teeth and a vastly improved quality of life. It has been a long haul with surgery but due to Davids sedation techniques I suffered no pain or trauma at all. In fact, seeing all the team and especially David became a pleasure – and I never thought I would say that about going to the dentist! – Sheila Webley
Most of us are scared of the dentist and I am one of them. So to be told that I needed some treatment was very daunting. But, due to the professionalism and care of (especially) yourself and your colleagues my mind was soon put at rest.The whole experience from the first consultation to taking the final photographs of the finished results was first class.
At each appointment, every procedure was explained clearly and thoroughly, with all my questions answered and all my fears lifted. After care was also excellent and always on hand if I had any problems or questions.
I’d also like to comment of the excellent standards of cleanliness and hygiene which is so important in this type of environment. All staff are willing and friendly.
So, I’d like to take this opportunity to thank yourself and your team again for a job well done and may you continue to give an excellent service and care to all patient’s
Thank you
– Alison Turner
Dear DavidI would like to thank you and your team for your understanding, care, attention, craftsmanship and professionalism in treating me on Tuesday 8th October 2013.
I highly recommend you and your team to those who have anxiety of believe they present difficulties. Your care is first class and my results are superb; better than I imagined and I’m delighted.
It’s of comfort and reassurance to know that I can contact you should I have any concerns and your aftercare follow up phone call the following morning to see how I was feeling was much appreciated. I don’t recall anyone doing this before.
Once again, thank you for everything.
Regards
– Jeremy Wells
